Shipping policy

PAWELLE Shipping Policy

Processing Time

Orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Time

Standard shipping to the United States and Canada typically takes 8-14 business days from the date of shipment. We build in extra buffer time to account for carrier variability, so most orders arrive sooner than the maximum estimate.

Shipping Costs

We offer free standard shipping on all orders to the United States and Canada.

Order Tracking

Once your order ships, you will receive a tracking number by email so you can follow your package's journey.

International Shipping

At this time, we ship within the United States and Canada only. International shipping is coming soon.

Lost or Delayed Packages

If your order is significantly delayed or appears lost in transit, please contact us at hello@pawelle.com and we will work with the carrier to resolve the issue.

Contact Us

If you have any questions about shipping, please contact us at hello@pawelle.com.